Identity verification is carried out in accordance with Vietnam's Foreign Exchange Transactions and Anti-Money Laundering Act.
The following form of ID are accepted.
● Passport:
Please take a photo that includes the page with your signature. (Only passports are accepted for non-Vietnamese nationals.)
● Vietnamese ID Card (CCCD/CC):
Please upload clear photos of both the front and back of your ID card.
● Selfie:
After uploading your ID, we would need a photo of your face to match with the ID card.
※Please note:
● Be mindful of light reflections when taking photos. It's best to shoot in a slightly dim environment to reduce glare.
● If the information on your ID is unclear or illegible then verification may be denied.
● Uploading a screenshot or a photocopy of the ID is not accepted.
● When taking a selfie, remove any hats, sunglasses, or masks, and align your face within the on-screen guide then the photo will be taken automatically.
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